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Learn the top 4 reasons employees leave and multiple ways to address them.
It’s your first day at a new job and you’re excited, nervous, and probably a bit overwhelmed. We’ve all been the new person before. What happens on day one sets in motion your employee onboarding experience.
In some cases, the employee onboarding experience can be a bad one. Maybe your boss isn’t there to greet you, your desk isn’t set up, there is no training, and you haven’t had a chance to meet any of your new coworkers.
Just like our first impressions of people, the first few weeks on a job can say a lot about a company. As a result, many businesses spend a great deal of time building a program to facilitate a positive employee onboarding experience.
The employee onboarding experience is just that—an experience. It’s not just a new hire training or orientation. Instead, the onboarding experience is the culmination of a variety of activities an employee experiences until they are fully ramped. In other words, employee onboarding is the process of transitioning a new hire to a valued member of the organization.
The onboarding process can last up to a year. According to Jobvite, 33% of employees leave a new job after 90 days. So many employers focus their onboarding efforts on the first few weeks and months of their new hires’ experience. The onboarding process can include many activities:
The first few days of a new job can set the tone for the rest of an employee’s duration at a company. The overall employee onboarding experience is what helps a new hire transition to an official employee. So if it’s not done correctly, that may never happen.
Having an employee onboarding program is critical to the assimilation of an employee into your culture, processes, and the employee’s role so they can be a productive member of your organization.
A poor onboarding experience results in lower productivity, lower engagement, and turnover.
Employees who have a negative onboarding experience are twice as likely to look for a new opportunity in the near future. After all the hard work of recruiting and hiring someone, this is the last thing you want to happen. As a result, having an employee onboarding program is essential to your business.
The employee onboarding experience starts as soon as your new hire accepts their job offer. So one approach to an onboarding program is to section activities or objectives based on before the employee starts, and then their first days, weeks, and months.
Before their start date: You might provide an outline of what to expect on the first day, access to the employee handbook, and their schedule for the week. And be sure to introduce the rest of your team to the new hire by sending out a communication introducing the employee.
On day one: Be sure the new employee receives initial logins and passwords to your systems and knows how to reach IT in case of difficulties. Helpful information on the first day may also include a tour of the office or workspace (e.g., restrooms, kitchens, office supplies, emergency exit plans, and meeting rooms) as well as suggestions of nearby lunch spots and other conveniences.
No two onboarding processes will look exactly the same, but the intention is the same—to make each new employee feel welcome and properly equipped for the new role. It helps to put yourself in the new employee’s shoes—what questions, concerns, or needs would you have?
An onboarding plan should include:
A formal onboarding plan serves as a reference for your HR department and hiring managers, but can easily be converted into a checklist for the new hire. The onboarding process should be a mix of formal and informal experiences. Employee onboarding programs that include more than just paperwork and training are more likely to result in a positive experience. But there are a variety of ways to improve your onboarding program.
Perhaps you already have an existing onboarding program in place. If so, that’s awesome! You’re well on your way to creating an exceptional experience for your team. But here are some other ways organizations have improved their employee onboarding experience:
Hiring new employees is exciting—especially in this job market. So make sure your onboarding program sets new hires up for success. The better your employee onboarding experience, the better your company productivity, employee engagement, and retention will be. To learn more about how to retain top talent, download the guide below.